英語寫作救急：建議、投訴、道歉信套話與模板|老白
老白 | 期末應(yīng)用文救急
1??建議信
一、說明寫信目的
- l'm sorry to hear that you are having trouble fitting in _____（困境，例如新環(huán)境，新學(xué)校your new school）. Such problems are quite normal. Perhaps the following suggestions are helpful.
很遺憾聽說你在適應(yīng)新學(xué)校方面有困難。這樣的問題是很正常的?？赡芟旅娴慕ㄗh會有一些幫助
2. l'm very glad to receive your letter asking for my advice on how to fit in ____（困境，the new school life）. Here are a few suggestions.
很高興收到你的來信，信上詢問我關(guān)于如何適應(yīng)新的學(xué)校生活。下面是我的一些建議。
3. l'm writing to you to present what l think on the further improvement of ____（需要改善的事件，our hotel）so as to ____（改善的目的，attract more clients（顧客））.
我給你寫信是想說明一下我對于進(jìn)一步改善我們旅館的一些想法，以吸引更多顧客。
二、介紹詳情，說明原因
三、提出建議
- l'd like to suggest that...
- May I suggest that...?
- In my opinion...I would like to make a recommendation that...
- l am writing to advise...
- lf l were you, I would...
四、希望采納建議，表示謝意，盼望回復(fù)
- l hope that my suggestions are helpful for you anyway. l would be more than happy to see improvement.
無論如何，我希望這些建議對你有所幫助。我會非常高興看到情況改善。
2. l sincerely hope my advice will be some help for you. If there is more l can do to help, please let me know.
我真誠的希望我的建議對你有一些幫助。如果有更多我可以幫忙的，請告訴我。
2??投訴信
例：假設(shè)你是李華，你在一家商店購得劣質(zhì)商品，遂與營業(yè)員交涉。但該營業(yè)員對他態(tài)度粗暴，不予受理，你為此向經(jīng)理寫一封投訴信。
注意：
1、詞數(shù)100左右；
2、信的開頭和結(jié)尾已為你寫好，但不計(jì)入總詞數(shù)；
3、可適當(dāng)增加細(xì)節(jié)，以使行文連貫。
一、投訴內(nèi)容
一般放在信的開頭。常用的表達(dá)法有:
- l am writing to you about... which I received/bought ...
- l am going to complain about ...
- l am sorry to have to return with this letter...which l received / bought...
二、投訴原因
一般講述對商品質(zhì)量或售后服務(wù)不滿意的地方。常用的表達(dá)法有：
- When we checked.. we noticed...
- When I took... out of the bag and examined... closely, lfound..
- When l unpacked... and tried to use it, it did not work
三、希望得到的結(jié)果
常用的表達(dá)法有：
- l am returning... under separate post and look forward to receiving a full refund of...
- In view of the inconvenience that this has caused, I feel you should...
- l would be very grateful if you could look into the matteras soon as possible. And l am looking forward to arearly reply.
- If you can't give me a satisfactory answer, l will complain it to the Consumer Association.
3??道歉信
假定你是李華，與留學(xué)生朋友Bob約好一起去書店，因故不能赴約。請給他寫封郵件，內(nèi)容包括：
- 表示歉意；
- 說明原因；
- 另約時(shí)間。
注意：
- 詞數(shù)100左右；
- 可以適當(dāng)增加細(xì)節(jié)，以使行文連貫。
一、道歉信中開頭段常用句式:
- l am writing this letter to express my regret...我寫這封信是想表達(dá)我的遺憾......
- l am writing to apologize for...我寫信是為......道歉
- l would like to give you my apology for...
- l am excessively / terribly sorry to say / tell you that
二、陳述理由
- l should have been able to attend your（一起參加的活動(dòng), lecture）, but due to the fact that something urgent happened, I'll have to ....
三、補(bǔ)救措施
l want you to know how bad l feel about it and to assure you that it will not happen again.
我想讓你知道我有多難過，我向你保證這不會再發(fā)生了。
l hope that this does not cause you too much inconvenience.
我希望這不會給你帶來太多的不便。
lf it is convenient for you, let's have another appointment to do sth.
如果方便的話，我們再約去做某事。
ls it possible that I make up for the loss by doing sth？
可能讓我做某事來彌補(bǔ)損失嗎?
四、道歉信中結(jié)尾段常用句式
Please allow me to say sorry again.
請?jiān)试S我再一次說抱歉。
Hope you can accept my apologies and understand my situation.
希望你們能夠接受我的道歉，理解我的處境。
